In the Media

THE WASHINGTON POST: Claiming high user satisfaction, IRS will decide on renewing free tax site

04. 26. 2024

In its first year, more than 140,000 households in 12 states did their taxes with Direct File

The article was published by The Washington Post

According to the GSA, which surveyed more than 7 percent of Direct File users during tax season, reported that more than 9 out of 10 rated it “excellent” or “above average.” An advocacy group that promoted the site, the Economic Security Project, said that 60 percent of users said it took less than an hour to file their taxes on the site, according to a survey out this week. And 61 percent found the free site more straightforward than the method they used the previous year.